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What is sMail?
sMail is closed email system designed for parents and their children. With sMail, you and your child must use the
sMail Reader to read and send "email" only to other sMail users who are part of your network of family and friends.
You, the parent, control who your children can email. Setup is easy and there are no passwords to remember for
the children.
How does it work?
Simply download the sMail Reader and install it. When it runs the first time, it will ask you for a real
Internet email address which will become your parental control account. An activation code and your initial
parent password will be sent to that account.
From the sMail Reader you can invite others who are not on sMail yet to join and become part of your network.
You only need the real Internet email address of a parent.
When they join, they can accept your invitation to become part of their family and friends network. Then you and your
children send them sMail emails.
Everything is graphical, so there's no remembering email addresses. Using Microsoft's Speech technology, the sMail
Reader will read messages and what your child writes outloud.
The sMail Reader was design to be very similar to real world email programs, as opposed to purely cartoony/kid-friendly
interfaces, to allow children and others to easily learn how email works so they can develop applicable skills for the future.
The sMail Reader, while fully functional, is simple and easy to learn and use even for children as young as 3 years old.
How does it help me protect my kids?
Many other solutions provide parent controls for Internet email. The problem with those technologies is that
spammers, advertisers, and predators may still be able to reach your child. Also, a "real" Internet email
allows children to subscribe to websites and access unapproved parts of the Internet.
We believe that young children can benefit from communicating through email with their relatives, grandparents,
and friends, but need to do so in a "sandbox" where they are free to play in safety. Your potential for getting
harmful spyware or malware is significantly reduced since your kids can't send harmful scripts or programs
using sMail, only pictures and text.
You control who your child can communicate with and since their email accounts are protected through the sMail
Reader and not individual passwords, you can always browse and monitor your childrens' email activities.
How much is it?
sMail is sold on a yearly subscription basis. A subscription for a family of up to 6 people is $20 per year.
You can purchase a yearly subscription through Google Checkout
-- one of the safest ways to buy on the Internet.
Why isn't it free?
To provide a closed email system, we have to store and process all the emails. By subscribing to sMail,
you help pay for the cost of maintaining the sMail system and future enhancements to the sMail Reader.
We had thought about making sMail free and just placing ads on your messages (like some other providers do), but Adware
and Spyware was exactly what you would want to keep your children away from.
Can I try it for free?
Sure! Simply download and install the sMail Reader. When you create a new account, you have
30-days to try it before purchasing a subscription.
Where can I get it?
Click on Download the sMail Reader button to the left or click here to
download the sMail Reader from one of our trusted mirror sites.
Is there a manual?
Yes. The manual is included with the sMail Reader download. Go to the sMail Reader folder under Start->Programs.
I'm ready to buy. How do I purchase a subscription?
To purchase a yearly subscription, simply click on the Buy Subscription link to the left or simply click here. Neither melwin.net nor sMail
collects any personnal or credit card information other than your email and information required to process your order.
Everything is handled by Google Checkout -- one of the safest ways to make a purchase on the Internet.
I forgot my parent password. Can you email it to me?
Click on the Forgot Password link to have your sMail Parent Password emailed to your Internet email account you
used to create an account with us.
Where can I get help with a billing or technical question?
Simply email us at sMailHelp@melwin.net from the Internet email account you used to create an account at sMail.
We typically respond in less than 24 hours.
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